The Birmingham Fastener Way

Environmental Health and Safety

Protecting people protects performance. Our commitment to a safe, healthy workplace ensures reliable operations, consistent quality and confidence in every order.

“Nothing is more important than making sure everyone goes home safe at the end of the day – our team, our customers and the people who depend on our work.”

Brad Tinney, President and CEO

Leadership

We understand our words and actions carry meaning. Whether it’s sourcing hard-to-find parts or building custom components to spec, our people step up to meet your toughest challenges.

“When we were much smaller, we would all be out there packing up a truckload of bolts – around 45,000 pounds in one day. We did it to make sure a customer got their order last minute. And that same attitude drives us today.”

Cheryl Wade, Data Analyst

People in hard hats at a manufacturing facility

Communication

We’re open, honest and direct. You can count on clear answers, quick responses and proactive updates that prevent surprises in the field. Because our job isn’t just to learn, it’s to help ensure everyone stays informed.

“Even though I’ve been in the fastener world for 15 years and here for 10, I learn something new every day. Between AISC updates and industry chatter, we make a point to pass along the updates to engineers and customers.”

Gloria Medina, Inside Sales Rep

Grit

We find a way to get you what you need, when you need it. Whether it means reworking schedules, staying late or shipping parts by air, our team constantly works to keep your projects on track.

Our discipline shows up in the numbers, with warehouses like our Dallas distribution center running at around 96% on-time on the year.

Service

Outrageous service means doing everything we can to make your job easier. We focus on the details that drive performance and trust, from the seamless delivery of a 90,000-pound steel shipment to the careful inspection of flight-ready fasteners.

“Every improvement I make behind the scenes helps customers get what they need faster and with fewer errors. When I taught myself new systems and tools, it wasn’t just to grow my skills; it was to help us serve customers better.”

Alan Starns, Web Admin

Accountability

We take ownership of our work from quote to delivery. No matter what the day brings, our team adapts quickly to find solutions and ensure every customer experience is exceptional.

“Before I look anywhere else, I always try to figure out how I could have made something better. That’s just how we operate here.”

Cody Calvert, Quality Manager

Character

We build relationships on integrity, empathy and respect. That means being accessible, staying humble, showing kindness and treating every customer like a partner.

“All my customers have my cell, and I tell them to call me whenever they want. If they prefer to text, that’s fine too. But I’m always working to make customer relationships easy and personal.”

Felicia Dominguez, Sales and Business Development

Group of people in hard hats on the manufacturing floor

Teamwork

Every success story here is a team effort. Collaboration across locations, departments and roles ensures consistent quality and quick turnaround. One team. One goal. No excuses.